Brazilian banks have expended more on data technologies as they sought to adapt to the new needs emerging right after the Covid-19 pandemic, new research has discovered.
Details know-how expend amid Brazilian banks has found a 8% increase in 2020 in relation to 2018, achieving 25.7 billion Brazilian reais ($5.1 billion) final yr, according to the yearly survey from the Brazilian Banking Association (FEBRABAN) carried out by Deloitte and unveiled yesterday (24).
Of the whole sum put in in IT by banking institutions in Brazil final yr, 10% went in the direction of cybersecurity, the review has found. This is the 29th edition of the study, which has polled 21 banking establishments, the equivalent to 87% of the sector. In addition, the study has also read 17 senior technologies executives in 10 substantial banks and integrated data from Deloitte studies on sector trends in Brazil.
Moreover, the study lined adoption trends of the so-identified as “disruptive systems”: some 93% of the Brazilian financial institutions polled claimed investment decision in synthetic intelligence was a priority, in particular in spots these types of as purchaser support, biometrics, credit score functions and the legal region. For 80% of respondents, Robotic Process Automation (RPA) was also a precedence.
In addition, the study pointed out there has been an improve in partnerships built by financial institutions to extend the choice of distribution channels and to incorporate new solutions to their portfolios. In that state of affairs, partnerships concerning banks and third parties this kind of as fintechs and Huge Techs, as properly as businesses from the sectors such as retail rose from 69% in 2019 to 87% in 2020. Priority spots included loans, payment signifies and client onboarding.
The analysis argued that aspects accelerating that tendencies in unique incorporate the implementation of Open up Banking. The phased implementation of the product started off in February, as portion of the country’s broader agenda of modernization of the countrywide monetary ecosystem.
The initiative, led by the Central Financial institution of Brazil, aims to improve sector level of competition and raise economical training in the Latin American country. Below the model, use of open up software programming interfaces (APIs) enable third-social gathering builders to develop apps and products and services about the participating fiscal establishments, with buyer details shared with their consent. The fourth and previous period of the implementation system is due to entire in December 2021.